1. Who We Are
SaySara.com is a website and software service focused on helping businesses answer visitor questions, qualify leads, and manage customer communication on their websites.
2. Information We Collect
We may collect information you provide directly, including your name, work email address, company website, messages, and any documents you upload for review or setup.
We may also collect technical and usage information such as IP address, browser and device details, referrer URL, page visits, and language preferences stored through cookies or local storage.
3. How We Use Information
- To respond to inquiries, setup requests, and service-related communications.
- To review websites and uploaded documents so we can prepare an initial SaySara setup.
- To communicate with you about onboarding, product access, updates, and support.
- To operate, secure, improve, and troubleshoot the website and related services.
- To prevent abuse, spam, fraud, and unauthorized activity.
4. Uploaded Documents
Documents and other materials submitted through our website or service are stored privately on our systems and used only for evaluating your request, preparing an initial setup, delivering the service, and providing related support or onboarding.
You are responsible for ensuring that any documents or content you upload are accurate and that you have the necessary rights, permissions, and lawful basis to share them with us and to use them through the service.
Businesses retain ownership of the documents and data they submit. SaySara does not claim ownership of customer content.
5. Sharing of Information
We do not sell your personal information. We may share information with service providers that help us operate the website, send email, host infrastructure, or support product delivery. We may also disclose information when required by law or when reasonably necessary to protect rights, safety, or the integrity of the service.
6. Retention
We keep information for as long as reasonably necessary to respond to your request, provide services, maintain business records, resolve disputes, and meet legal, security, backup, or operational obligations. Subject to those limited requirements, businesses may request deletion of their uploaded documents and related service data at any time.
7. Security
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage can be guaranteed to be completely secure.
8. Cookies and Similar Technologies
We may use cookies, local storage, and similar technologies to remember settings such as language preference, maintain basic site functionality, and understand how the site is being used.
9. Your Choices
You may choose not to submit information through forms or uploads. You may also contact us to request access, correction, or deletion of information we hold about you or your business data, subject to applicable legal and operational limits.
10. Children's Privacy
SaySara.com is intended for business and professional use and is not directed to children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date above.
12. Contact
If you have questions about this Privacy Policy or how information is handled, contact [email protected].